April 2022 HR Lineup

HR L I NEUP APR I L 202 2

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— Gathering feedback – as much as needed, and as often as possible An interview with Regula Vijgenboom, Head of GBS HR Operations

HR Lineup: Regula, in two sentences, what is the new Customer Feedback Functionality? Regula: It’s an additional opportunity for us as GBS HR Operations to hear from our customers and to better understand what we are doing well, so we can continue do- ing that, but even more importantly to understand where we need to improve. Feedback Functionality that has been launched and why your feedback is so important. We recently connected with Regula to discuss the new Customer