June 2022 HR Lineup

HR L I NEUP JUNE 202 2

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— Global Employee Assistance Program Valuable Tool for Line Managers

Our Global Employee Assistance Program (EAP), provided through Workplace Op tions, is a free, confidential service offer ing work-life assistance to employees and their family members. The EAP offers Man ager Assist , a special feature of the EAP designed just for managers. You will have access to a Manager Assist specialist for confidential consultations to help you navigate employee challenges. Refer employees with personal issues Employees may be dealing with various challenges in their personal lives, such as marital and parental issues, financial/ legal concerns, substance misuse, elder care, and more that can impact their performance at work. In these situations, you can connect with an EAP counselor for assistance in making an effective employee referral. Managing difficult employees A Manager Assist specialist can help you to explore ways to establish expectations, provide performance feedback and navi gate other difficult conversations. Resolving team conflict Employee conflicts can derail the produc tivity of your entire department. These conflicts can uncover some serious under lying problems, such as bullying or sexual harassment, which need the attention of

your HRBP. A Manager Assist specialist can help you analyze the conflict and identify appropriate actions to help you navigate the situation. Responding to critical incidents Life events that cause employees distress, such as the death of a co-worker, traumatic events in the media, or downsizing, can be disruptive in the workplace. Reaching out to the EAP can help you plan an appropri ate response to such events. Other examples of how the EAP can support managers • Build leadership skills for a high- performing team • Foster an inclusive environment • Manage motivation and engagement • Recognize and respond to signs of alcohol or substance abuse • Give feedback and manage performance • Handle employee terminations and other sensitive conversations Resources For more details on the EAP and Manager Assist: • Visit http://global.resourcesforyourlife. com | Company code: ABB • Visit our dedicated Inside+ page • Review the Manager Guide • Email: ManagerConsult@workplaceop tions.com